Student Absence:

-Student absence will not be refunded.  However, for one on one classes, if notice is provided 7 days in advance by email to drpandaacademy@gmail.com, we can help to shedule a make-up lesson.  A no show will result in the loss of the lesson. 

-There is no refund, credit, or make-up time provided for missed group classes or day camps. 

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Teacher Absence

All teacher absences will be rescheduled, or a suitable substitute teacher will be provided. 

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Cancellation Policies:

-The minimum number of participants needed for a camp to run is 4; if this number is met one week prior to the scheduled start date, the camp will proceed. In the event of a camp being canceled, credit can be used for other camps or term fees. Full refunds are also available in the event that camp is cancelled. 

-Participant cancellations made 10 days prior to the beginning of the camp will be reimbursed in full.
-Participant cancellations made 9 or 8 days before the beginning of camp will be subject to a $20 administrative fee.
-Participant cancellations made within 7 days of the start of camp will not be reimbursed.